Privacy Policy

Effective Date: August 15, 2026

Privacy Policy

At Veritas Counseling, LLC, your privacy is important. This Privacy Policy explains how information is collected, used, protected, and disclosed when you visit this website or contact the practice.

This website is intended to provide general information about counseling services. Use of this website does not establish a therapist-client relationship.

Information Collected

Information You Voluntarily Provide

You may choose to provide personal information by:

  • Completing a contact form

  • Calling the practice

  • Sending an email

  • Requesting an appointment

This information may include:

  • Name

  • Email address

  • Phone number

  • General reason for seeking services

  • Any other information you voluntarily provide

Please do not submit confidential, sensitive, or detailed personal health information through the website's contact form or by unsecured email.

Website Usage Information

Like many websites, this site may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring websites

This information is used to improve website performance and user experience.

Cookies

This website may use cookies or similar technologies to improve functionality and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

How Information Is Used

Information collected through this website may be used to:

  • Respond to inquiries

  • Schedule appointments

  • Provide requested information

  • Improve website functionality

  • Maintain website security

  • Comply with legal and professional obligations

Personal information is never sold to third parties.

HIPAA and Protected Health Information

If you become a client of Veritas Counseling, LLC, your health information will be protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable Connecticut law, and professional ethical standards.

This website is not intended to collect Protected Health Information (PHI). Communications submitted through website forms or standard email may not be secure and should not include confidential clinical information.

Clients receive a separate “Notice of Privacy Practices” that explains how Protected Health Information may be used and disclosed under HIPAA.

Telehealth

Telehealth services are provided via a HIPAA-compliant platform. Clients receive separate consent forms regarding this prior to treatment, when applicable.

Ethical Standards

Michelle Onofrio, LPC, owner of Veritas Counseling, LLC, is a member of the Catholic Psychotherapy Association and abides by its Code of Ethics. She follows applicable ethical standards in addition to state and federal privacy laws.

Third-Party Services

This website may use third-party providers for services such as:

  • Website hosting

  • Appointment scheduling

  • Secure client portal

  • Payment processing

  • Website analytics

  • Insurance benefits clarifications

These providers may collect information as necessary to perform their services and are expected to maintain appropriate privacy and security protections.

External Links

This website may contain links to other websites for informational purposes.

Veritas Counseling, LLC, is not responsible for the privacy practices or content of external websites.

Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information collected through this website.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Connecticut Privacy Rights

Residents of Connecticut may have certain privacy rights under applicable state law regarding personal information.

You may request to:

  • Access certain personal information maintained by the practice

  • Request correction of inaccurate information

  • Ask questions regarding how your information is used

Certain rights may be limited by HIPAA, professional recordkeeping requirements, or other applicable laws governing mental health records.

Children's Privacy

This website is not intended for children under the age of 13 and does not knowingly collect information from children through the website.

If you believe information from a child has been submitted through this website, please contact the practice so it may be removed where appropriate.

Email Communications

Email is not a secure method of communication.

By contacting the practice via email, you acknowledge the potential risks associated with electronic communication. Sensitive clinical information should instead be communicated through in-person interactions, phone calls, or other approved methods.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or practice operations.

The most current version will always be posted on this website with the effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Veritas Counseling, LLC

Michelle Onofrio, LPC

(860) 253-7433

office@veritascounselingllc.com

106 Route 66 E

Columbia, CT 06237